Change Existing Password


  1. Sign into My Payentry > My Settings > Manage Profile.

Image of the Basic Information and Password sections on the Modify Profile page.

  1. Click on the Change Password button in the Password section. A Confirm Your Identity dialog opens -- however this will only happen if this is the first thing you are updating.
  2. Select the Two-factor method if you have more than one.
  3. Enter a Security code using your preferred two-factor authentication method.

Image of the Confirm Your Identity dialog, a security code had been sent to your device which you must enter into the security code f ield and click Verify Code button.

  1. Click the Verify Code button to validate your identity. The Password section expands with the password changing fields.
  2. Enter your Current Password.

Image of the Password section expanded with the Current Password, New Password and the Confirm Password fields, as well as the Cancel and Save buttons.

  1. Enter a New Password and then re-enter it again in the Confirm Password field. A strong password should have a mix of the following characters: uppercase letters (A), lowercase letters (a), numbers (1), symbols (#) ; and be at least 14 characters long. Click on Secure Password Tips for more information.
  2. Click the Save button to change your password.



A confirmation email will be sent to your email address to confirm the change. You may now login into your account with a new password.